Yemma 4
Support

Help for setup, download, and privacy questions.

Yemma 4 is an on-device AI app. If Apple's built-in model is unavailable, an optional Gemma download stalls, or you have a privacy question, use the contact options below.

Quick contact

What to include

  • Your device model and iOS version.
  • Whether you selected Apple's built-in model or the optional Gemma model.
  • The exact screen, button, or message where the issue happens.
  • If relevant, a screenshot or short screen recording.

Common questions

  • Does Yemma send my chats to a third-party AI service? No. Chat input and output are processed locally on the device.
  • Why does the app offer a model download? Eligible iOS 26+ devices can use Apple's built-in model for text chat without a Yemma download. Gemma is an optional download for image chat and for devices where the Apple model is unavailable.
  • Can I delete my local data? Yes. You can delete downloaded models and conversation history from inside the app.

Need more help?

If the steps above do not solve the issue, send us a note and include the device you are using, your iOS version, and what happened just before the problem appeared.